Onboard experience

Western Rocks Coffee Co.

On our London routes, Skybus offers a friendly and welcoming in-flight service to make your journey even more enjoyable.

Our Western Rocks Coffee Co. menu features a selection of delicious treats and a range of high-quality hot and cold drinks — all available to purchase on board.

We also offer great combo deals to help you save while you relax and enjoy your flight.

Your safety is our highest priority. Our crew meets the most rigorous training standards, and our aircraft are equipped with advanced safety systems.

For your safety, please give your full attention to the onboard safety demonstration before you depart.

At Skybus, we’re proud that most of our passengers enjoy a relaxed and pleasant journey with us. However, as with any airline, there are rare occasions when we need to address inappropriate behaviour.

Our priority is the safety and comfort of all passengers and crew, both in the air and on the ground. We take any incidents of disruptive, aggressive, or abusive behaviour very seriously to ensure everyone can travel in a safe, respectful environment.

Aggressive or abusive behaviour – Zero Tolerance Policy

Skybus has adopted a Zero Tolerance Policy regarding aggressive or abusive behaviour towards its employees.

Aggressive or abusive behaviour includes:

• Personal verbal abuse.
• Derogatory remarks and rudeness.
• Inflammatory statements.
• Remarks of a racial or discriminatory nature.
• Unsubstantiated allegations.
• Passengers are required to be patient and polite with our employees and to follow all procedures and instructions provided.

Any breaches of this policy may result in travel being denied and the incident being reported to the police.