Check-in
To help your journey get off to a smooth start, you can check in online for most Skybus flights. Online check-in for our routes opens 48 hours before scheduled departure. Checking in early can help you avoid delays, especially during busy periods, so we recommend doing this as soon as you’re able.
It’s quick and easy:
Opens: 48 hours before departure
Closes: 1 hour before departure
- Please go to online check-in.
- Follow the on-screen steps to get your boarding pass
- Enter your booking reference and surname
- Select the flight you want to check in for
Please note: Online check-in isn’t available if you’re travelling with an infant under 2 years old.
| Check-in opens (minutes before scheduled departure time) | Check-in closes (minutes before scheduled departure time) | |
|---|---|---|
| Exeter | 120 | 30 |
| Land’s End | 60 | 30 |
| London Gatwick | 120 | 30 |
| Newquay | 120 | 30 |
| St Mary’s | 60 | 30 |
Hold luggage
Head to the Skybus check-in desk to drop off your hold luggage luggage. If you have checked-in online you will need to show your boarding pass.
Cabin bags
If you only have cabin bags you are good to go – head straight to airport security.
Prohibited items
For everyone’s safety, please avoid placing anything dangerous in your cabin bags or hold luggage. Check our prohibited items list before you travel.
For anything else you need to know about luggage when flying with Skybus, please visit this page.
If you have directly booked with Skybus you can update your flight details via manage my booking, up to 2 hours before departure.
Please note: If the new fare is higher you’ll need to pay the difference.
After any changes, remember to check-in again and reprint your boarding pass.
If you need help, please contact our Passenger Relations Team who’ll be happy to help.
Customer Support
If you need assistance, here’s how you can get in touch.