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Destinations
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Our destinations
- Destinations overview
  Where we fly to
- Exeter
  Rich in history and full of adventure
- Isles of Scilly
  Unspoilt sand-fringed islands
- Land’s End
  Cliffs, coves, and charm
- London Gatwick
  An iconic city experience
- Newquay
  Cornwall’s surfing capital
Flying with us
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Flying with us
- About Skybus
  Who we are
- Fare types
  Whats included in your ticket?
- Flight status
  Real-time flight information
- Customer experience
  Making every flight special
- Our fleet
  Here to connect you
- Latest news
  What’s new at Skybus
- Sustainability
  Committed to protecting the environment
Help centre

Help Centre

Welcome to our help centre. We’ve set out this page to guide you in the right direction to make your journey smooth and stress-free.

Check-in

Check in online before you fly

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Travel documents

What to bring when you fly

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Luggage

Your luggage allowance with Skybus

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Accessibility services

Support every step of the way

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Children and infants

Travelling with children

Travelling with pets on Skybus

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Security and boarding

Getting ready to fly

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Our fees

Clear prices, peace of mind

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Prohibited items

Restricted and prohibited items

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Delays and cancellations

What to do if your flight is affected

Group travel made easy

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Claims

Sorry your journey with us wasn’t perfect

Find out more

Customer Support

If you need assistance, here’s how you can get in touch.

Discover the easy way to London Gatwick

Skip the long drive and fly direct!

Our new Skybus route between Cornwall Airport Newquay and London Gatwick Airport makes it easier than ever to connect Cornwall with the heart of the UK. With short journey times and the personal touch Skybus is known for, your trip starts the moment you step on board. Flying from 23rd November 2025 – seats available to book online.

Book your flight